The booking process starts when you fill out one of my forms! I will then email you with any further questions or details within 48 hours, and if I am unsure if you have received my email, I will reach out via text or DM. We will then set up a date and time to either meet in person or meet via zoom and go from there! In our meeting we will discuss payment terms, what we are both expecting from the session, date, timeline, locations and more. If we are a good fit for each other I will send over the contract and first (or full) invoice (a minimum of 1/3 the total cost must be paid to secure your booking) and we're off!

As early as possible! Please book a *minimum* of 2 weeks before a shoot and 3 months before a wedding. The more time I have to plan the perfect session, the more comfortable and successful it will be for both of us.

Yes. My website had too many options before and was a little overwhelming for clients so I have niched down focusing more on what I love to shoot! However, if you and I are a good match and you want something else photographed (e.g. Maternity, Newborn, Real Estate, etc.) I would still love to do that for you and we can negotiate terms together. Reach out using the form on the Contact page.

Individuals can pay by e-transfer or cash, and businesses and organizations able to pay by e-transfer, cash, or cheque. All payment instructions and due dates will be listed on your invoice. As of March 1, 2024 I am also able to take online payments. To pay by credit card please message Alexia before receiving your invoice. *Please note: As of July 8th 2023, all businesses and organizations must pay their invoice in one transaction.

That's no problem at all! I will ask you in the first email I send you if you need a payment plan, or if you are comfortable paying the total fee within 10 days of receiving your invoice. The only thing that I absolutely need within the first 10 days of booking is a 1/3 non-refundable retainer that will secure your booking. I also need the final payment no later than 5pm the night before your regular session, or no later than 5pm 14 days before your wedding day.

Photographers do about 9+ hours of work per hour of shooting, before and after your session. I take a 1/3 non-refundable deposit to cover myself for the work I have to put in before the day of your session, including location scouting, planning, contracts, and purchasing specific business licenses.

The editing process is unique to each photographer. Because you will always be your worst critic, you won't always like or see every image the way that I do, and so I edit and send you as many images as possible so that you have more options to download and share the images that you love. I do edit colours, textures, exposure, smooth skin, and take out small temporary blemishes (like pimples and bruises). I do not change the shape/size of your body, remove tattoos, birth marks, or wrinkles, or do anything else that would drastically change your physical appearance. I am not responsible for digitally fixing wardrobe malfunctions, bad hair and makeup choices, or photoshopping uncooperative faces.

For a normal session you can expect to receive your gallery within 2-3 weeks post session. For weddings and elopements you can expect your full gallery in 4-8 weeks. When your gallery is uploaded you will receive an email from Flex Photography Ltd. with the link, download pin, and expiry date. From there you will be able to view and download any or all photos from your gallery onto any desktop, laptop, smart phone, or tablet.

If you have to cancel because of an unforeseen event, I do encourage you to reschedule at no additional cost. If there is no possible way the session can still go on, then I will return 2/3 of your session fee to you. You do, however, have to cancel a minimum of 2 hours before the session, or 7 days before a wedding or elopement, otherwise only 1/3 of your session fee will be returned to you (may vary on a case-to-case basis). If I have already travelled, your travel and lodging fees will also not be returned to you. If I have to cancel due to unforeseen circumstances, and you can't reschedule, I will do everything I can to send a replacement photographer in my stead or else I will return 100% of the session fee.

I charge CAD$0.50 per km (round trip) from Princeton, BC to your city. No additional cost is added for visiting multiple locations in the area. If I am booked for multiple sessions in your city, the travel fee will be split evenly between all parties. If I have to stay overnight, I charge an accommodation fee of a minimum of $150/night. All travel fees will be added to your original invoice. See below for examples of some of the areas I go to and what the travel fee works out to: Princeton +$0. Tulameen +$27. Manning Park +$66. Merritt +$90. Penticton +$112. Osoyoos +$114. Hope +$133. Kelowna +$162. Armstrong +$236. Grand Forks +$239. Vancouver +$284

Sometimes your email provider flags my email as spam or junk so before you reach out again please check those folders! You can also avoid this by adding me into your contact list ( hello@flexphotographyltd.com ). If you've checked your spam/junk folder and there still isn't an email from me, please send me a DM on Facebook or Instagram, or send me a text at 1-250-295-2096. If I don't get back to you right away, please be patient as I may be with a client or out of service.